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UMNR seat booking procedure

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Dear Agent,

Please be advised that it is required, when requesting the service of unaccompanied minor (UMNR) on flights operated by Azores Airlines, the immediate booking of seats parameterized as appropriate for transporting UMNR. When booking the seat, payment information is not generated.

We would also like to inform you that, in cases where there isn’t any appropriate seat available, SATA Azores Airlines will not confirm the service, as unaccompanied children must be allocated in seats that allow visual or audible communication with the cabin crew during all phases of the flight. Please research and offer alternative flights with available seats.

Thank you for your usual support in carrying out this procedure.