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LOT route changes and flights resumed in the US!

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Dear Partners,

The changing epidemic situation worldwide has resulted in several regional restrictions which remain a challenge for all air carriers. LOT's headquarter team constantly monitors them and reacts to new regulations by adjusting our route network. The latest regulations by our government introduced the suspension of air traffic between Serbia and Poland. As a result of it, we need to inform you that all LOT flights planned on this route from November 25 to December 18 are cancelled.

At the same time, we would like to enable our passengers and other interested travelers, who have the right to cross Polish border, to return from Serbia comfortably and safely. Therefore, there are two LOT return flights planned from Belgrade to Warsaw:
•    charter flight on November 27 - LO572
•    scheduled flight on December 14 - LO574
Both connections are available to LOT passengers who already have tickets for flights from Belgrade to Warsaw that are cancelled because of local administrative decisions. Others interested in it shall purchase LOT ticket for approximately 600 PLN.
•    Passengers interested in changing tickets or buying new tickets for the special flight on November 27 are requested to send an application including name, citizenship and contact details (phone and e-mail address) to - LOT consultants will contact the passengers.
•    Tickets for the December 14 flight are available through reservation systems and Exchange of existing tickets for the flight can be made via LOT Contact Center or online form available at
•    To passengers who have tickets for cancelled flights and do not decide to change their travel date, we offer, among others, a voucher valid for 24 months from the date of issue or possibility to submit refund request.
Changes in our network also includes flights to Kazakhstan. Due to the local restrictions, LOT's flights between Warsaw and Nur-Sultan scheduled for the period between December 6 and January 10 have been cancelled.
The new regulation allows operations from the US airports located in the states of New York and Illinois. Thus, all LOT flights between Warsaw and New York / Chicago remain open for sale via reservation systems and However, we would like to bring your attention to the fact that entry restrictions for passengers traveling on this route haven’t been lifted. We remind LOT passengers to check the current regulations both before buying a ticket and before travel date. The latest governmental regulation expires on December 8. We currently have discounted fares available for travel through 2021 with booking through December 2020. Take advantage of these for future travel for your clients.

If you have any questions regarding the flights please contact your account manager.

We wish you a peaceful Thanksgiving week, and we remain at your full disposal. We will also inform you further if any change appears.

Call LOT Sales Support at 855.735.5568 or email